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Zoom not connecting firewall – none:. How to Fix Zoom Error Code 5003

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I just got a new laptop recently, and after installing zoom, I realised I couldn’t get past the log in page without a “You are unable to connect to Zoom. Please check your network connection and try again” pop up. I then use my old laptop to try and find out if its really the connection issue. Low and behold, Zoom runs perfectly fine. Any ideas on why this happens, and how to solve it? Go to Solution. If you have a Mac – I had this issue for ages and was unable to resolve it. I finally did a little more looking, and found this StackExchange post that suggested uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.

After this, I reinstalled and it successfully worked. View solution in original post. On behalf of the Zoom Community team, we wanted to thank you all for the helpful contributions made on this topic. Because of the insightful feedback shared here on this community post, we were able to create a new support article that outlines how to troubleshoot the Zoom error on macOS: You are unable to connect to Zoom.

Hope it helps! Any luck? Mine is also stuck at “You are unable to connect to Zoom. Please check your network connection and try again”. Did yours ever work? My other MacBook ran Zoom perfectly fine though. Anyone found a solution yet? Zoom still works on my Imac but that is running Catalina so won’t be updating that until this issue on my laptop is sorted.

I have same issue too! In browser this is working and my phone app too, only mac have problem What is it? Zoom in mac worked early It should be marked officially as “answer” whoever can do that.

Erina maybe? I reported the issue as fixed after signing in with my personal email account. Then, I tried to use SSO to sign in on the desktop client and had some errors associated with that, and when I went back to sign in with my gmail address I again could not connect to Zoom to log in. So I used the uninstaller again and reinstalled the client – and I will no longer attempt using SSO on the desktop app.

Maybe SSO is only meant for using in-browser? I don’t know. I’m using SSO and am seeing connection issues on the zoom desktop.

A new meeting is attempted and we see the connection attempts going in a loop. This has loop can continue for over an hour.. Traffic analyser shows timeout errors, and the zoom appears to be connecting to their HT Tunnels. Unfortunately not. I don’t have the knowledge to do any significant network analysis.

I just won’t use SSO on the desktop application. Thanks for the tag, yes working now for me too. No restart needed. Thank you. OMG I cannot thank you enough. This worked like magic! My husband and I have been struggling with this issue for 3 weeks now and it has been driving us crazy.

Thank you, thank you, thank you. It worked on my Mac. I have been searching for the solution for months and finally saw this. Hope other people with this issues could see this useful tip! Really appreciate! Thanks Yuan! Thanks a lot yuan-stanley. It works! Then open Zoom again. It should recreate the folder and you should be good. Have been fighting with this for weeks. And it worked! Crossed fingers As an IT professional, I was trying to help my wife with her Zoom on windows and of course, I broke it, resulting in the error messages folks are getting here.

It’s because I tried to sign her in with SSO, which she doesn’t use. She always joins as a guest, and doesn’t actually sign into Zoom. The fix was to sign her in with a working personal account, then sign out. It stopped prompting her for an SSO sign-on. Hope this helps other folks! Same Is happening with my new Laptop and I am curious that did you got any solution. Right-click on Zoom. Install the latest version “Zoom Client for Meetings” via zoom. So apparently i don’t run a Silicon Version on my Silicon Mac?

But well, at least it works. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. What you need to do is reinstall the wireless driver on your computer. The first thing you should do is uninstall the driver for your Wi-Fi adapter.

At this point, your Wi-Fi adapter should appear on the list again. Just like any web-based application, Zoom has many error codes. You might also see the error code or Both could imply the same issues related to the error code You can check the Zoom Help Center page that lists all the potential error codes linked to problems with connecting to the Zoom servers. Other errors, however, have nothing to do with connectivity. Or, if you see the error code during Zoom installation, it means that your antivirus software has captured Zoom files needed for the installation.

It can be rather annoying when you see the error code appear when trying to join a Zoom meeting. But there are ways to fix it. Is there a firewall?

 
 

Zoom not connecting firewall – none: –

 

Did yours ever work? My other MacBook ran Zoom perfectly fine though. Anyone found a solution yet? Zoom still works on my Imac but that is running Catalina so won’t be updating that until this issue on my laptop is sorted. I have same issue too! In browser this is working and my phone app too, only mac have problem What is it? Zoom in mac worked early It should be marked officially as “answer” whoever can do that.

Erina maybe? I reported the issue as fixed after signing in with my personal email account. Then, I tried to use SSO to sign in on the desktop client and had some errors associated with that, and when I went back to sign in with my gmail address I again could not connect to Zoom to log in. So I used the uninstaller again and reinstalled the client – and I will no longer attempt using SSO on the desktop app.

Maybe SSO is only meant for using in-browser? I don’t know. I’m using SSO and am seeing connection issues on the zoom desktop. A new meeting is attempted and we see the connection attempts going in a loop.

This has loop can continue for over an hour.. Traffic analyser shows timeout errors, and the zoom appears to be connecting to their HT Tunnels.

Unfortunately not. I don’t have the knowledge to do any significant network analysis. I just won’t use SSO on the desktop application. Thanks for the tag, yes working now for me too. No restart needed. Thank you. OMG I cannot thank you enough. This worked like magic! My husband and I have been struggling with this issue for 3 weeks now and it has been driving us crazy.

Thank you, thank you, thank you. It worked on my Mac. I have been searching for the solution for months and finally saw this. Hope other people with this issues could see this useful tip! Really appreciate! Thanks Yuan! Thanks a lot yuan-stanley.

It works! Then open Zoom again. It should recreate the folder and you should be good. Have been fighting with this for weeks. And it worked! Crossed fingers As an IT professional, I was trying to help my wife with her Zoom on windows and of course, I broke it, resulting in the error messages folks are getting here. It’s because I tried to sign her in with SSO, which she doesn’t use. She always joins as a guest, and doesn’t actually sign into Zoom.

The fix was to sign her in with a working personal account, then sign out. It stopped prompting her for an SSO sign-on. Hope this helps other folks! Same Is happening with my new Laptop and I am curious that did you got any solution. Right-click on Zoom. Install the latest version “Zoom Client for Meetings” via zoom. So apparently i don’t run a Silicon Version on my Silicon Mac?

But well, at least it works. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Cant connect to Zoom. Cant connect to Zoom.

Go to solution. Erina Listener. Preview file. CarlaA Zoom Moderator. All forum topics Previous Topic Next Topic. Nafi Participant. Ekinney Listener. What you need to do is reinstall the wireless driver on your computer. The first thing you should do is uninstall the driver for your Wi-Fi adapter. At this point, your Wi-Fi adapter should appear on the list again. Just like any web-based application, Zoom has many error codes.

You might also see the error code or Both could imply the same issues related to the error code You can check the Zoom Help Center page that lists all the potential error codes linked to problems with connecting to the Zoom servers. Other errors, however, have nothing to do with connectivity. Or, if you see the error code during Zoom installation, it means that your antivirus software has captured Zoom files needed for the installation.

It can be rather annoying when you see the error code appear when trying to join a Zoom meeting. But there are ways to fix it. Is there a firewall?

 

– Zoom not connecting firewall – none:

 

Sorry this didn’t help. Choose where you want to search below Search Search the Community. Could a firewall be interfering with my zoom sessions? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Ashton W Independent Advisor. Skip to content. How to unblock Zoom from the firewall. Contents 1 How to unblock Zoom from the Firewall?

Firewall and Network Protection Option. Allow an App through Firewall. Change Settings to unblock Zoom from the firewall. Share on Facebook. Share on LinkedIn. Related Posts. February 25, May 17, How to Tech. Certainly, if the version of the Zoom application is outdated, trying to update Zoom or reinstall Zoom may fix Zoom connection issues. Here is how to do that:. Then, click Zoom and click the Uninstall button. If all the above methods do not work, you can also try to disable antivirus temporarily to fix Zoom connection issues.

If you have any questions about this topic, please leave them in the comment zone and we will try to answer them as soon as possible. The way to solve this problem is simple and easy. Download Partition Wizard. How to Fix Zoom Not Connecting? User Comments. Fix: Zoom Quit Unexpectedly on Windows Read More.

 
 

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