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Laptop camera not working on zoom call – none:. How to Fix Webcam or Camera Not Working in Windows

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My camera is not working. It was working just fine on this computer for the past 18 months but a few weeks ago it decided it didn’t want to work anymore. When I am in a zoom call, it refuses to let me turn on my camera on my laptop but it works just fine on my phone.

My laptop camera is fine, I tried using the camera app and it works just fine. Do you have anything else running in the background that might be set to your camera – like Teams, or WebEx, or even Skype? I did not ask this question but am having exactly the same problem. Logged into a meeting tonight and, even when I had the video switched on, all it showed for me was a black box.

I could see everyone else but couldn’t see myself and no one else could see me. Audio worked fine. This is a weekly meeting that I have been attending with no problems for the past 6 months. I have nothing else running that uses my camera. I reset all my zoom settings to default settings in case I hit something I shouldn’t have hit. Have you been able to resolve the camera problem?

We now have the same problem. Camera goes grey, freezes up, works intermittently. Thanks for replying. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now.

Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Camera not working. Camera not working. Here are the things I have tried to do: -updating my camera driver -updating zoom -uninstalling and reinstalling zoom -allowed zoom in my computer privacy settings -turned every setting on and off again in the zoom camera settings -restarting my laptop -updating my laptop -even contacted the chatbot help thing and nothing they suggested helped.

None of it worked, and I’m out of ideas on what to do. Could someone please help me? Here is what it looks like to me: camera showing a grey screen in the zoom settings page. All forum topics Previous Topic Next Topic. Rupert Collaborator. Here’s a couple more to try. Zoom is releasing a new update today – so be sure to check for updates again.

Have you tried toggling the settings under “Advanced” Video Settings? Can you try running Zoom “As Administrator”? Check for any pending Windows Updates. Does your laptop have an internal camera, or are you only using a USB camera?

In response to Rupert. Lioness Listener. Exact same problem here. Maybe time to get a usb camera? In response to Lioness. Having the same problem here..

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Integrated laptop webcam works with Zoom but not Google Meet – Microsoft Community.

 

Recently a problem has arisen where my camera does not work properly on zoom, but if I go to the camera app it works fine. When I’m on zoom my camera is black and white, and sometimes it gets so dark that you cant even see me. This has happened before, and /24250.txt went away приведенная ссылка a while, but now just a few days читать далее it came back. I think a camera driver update MAY have caused this, as I noticed this first around the time when I узнать больше a handful of driver updates.

Does zoom just need to update читать далее this new driver update, or laptip it a glitch, and if so how can I fix it? Was this reply helpful? Yes No. Sorry this didn’t help. Even I am facing similar issue. Camera working independently and with google meet app.

But with zoom app it is ссылка a black background. I tried the steps you have mentioned still laptop camera not working on zoom call – none: working. Can you please help. I have tried reinstalling the zoom app and several methods in several forums. Worked for me. Choose where you want to search below Search Search the Community.

Workinv the community and support articles Nonw: Windows 10 Search Community member. Thanks, Max. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Paloma Bianchini Independent Advisor. Hello, how are you? Welcome to the Microsoft community! My name is Paloma B. I understand that laptop camera not working on zoom call – none: webcam is causing problems with the zoom. What version of zoom are you using? What is your webcam model? This problem should probably be some incompatibility of the zoom with your webcam, as the error does not occur in the windows camera application.

You mentioned that you noticed this after updating the webcam driver, try to roll back the drive please and check if this occurs. Select Device Manager; 3. In Cameras, right-click on your webcam, and go to the properties option; 4. Navigate to laptop camera not working on zoom call – none: Driver tab and click on the Revert Driver button, if available; 5. If the button to reverse is not available, click Uninstall Device; 6.

Restart the computer; 7. Access the webcam manufacturer’s website, whether integrated with the notebook or USB and download the most current driver. Cajera the webcam again to test. I await news. If these procedures helped lqptop in any way, please click on “I solved my problem” and also mark as an answer, so you can help others users. We will always be available for whatever you need! Thanks for your feedback. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. KiranC P. In reply to Paloma Laptop camera not working on zoom call – none: post on November 18, Hi Even I am facing similar issue. In reply to KiranC P’s post on March 8, This site in other languages x.

 

– Troubleshoot camera and presentation issues in a meeting – Google Meet Help

 
Most of the time Windows will install the necessary drivers when it installs the hardware, but occasionally this will not work correctly. Carefully inspect your keyboard or research to see whether your laptop has such a button or shortcut and press it. Many manufacturers offer troubleshooting applications that scan device-specific settings. Connection problems can occur on the computer’s end. Comments 1. Was this page helpful?

 
 

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