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Zoom provides an excellent FAQ. For more Johns Hopkins-specific questions, see below:. Q: How do I get a Zoom account? Q: What is the difference between a Basic and a Licensed account?

A: Basic: A Basic user is user without a paid license. While a Basic user can host meetings with up to participants, if 3 or more participants join, the meeting will time out after 40 minutes. They cannot utilize user and account add-ons such as large meeting, webinar, or conference room connector.

Licensed: A Licensed formerly known as Pro user is a paid account user who can host unlimited meetings on the public cloud. By default, they can host meetings with up to participants and large meeting licenses are available for additional capacity. How do I change my cost center? Q: How do I cancel my subscription? A: There are two ways to cancel your subscription. You can downgrade your account from Licensed to Basic, or you can deactivate your account.

Q: Are service accounts available? A: The use of service accounts are considered on a case-by-case basis. Q: Can my team share a Zoom account? We suggest testing out the Join Before Host or Alternative Host features to allow participants to join without you! Q: Is there a minimum or maximum on how many accounts we can get? A: Anyone, enterprise-wide, with a valid cost center should be eligible for a Licensed Zoom account!

Students will automatically obtain a Licensed Zoom account upon logging in for the first time. Users, however, have no administrative privileges. Q: What audio options do I /19773.txt through Zoom? A: Please see Audio Options. Q: Unable to dial into the toll-based Conference lines or getting a busy signal? If you need to dial-in to a meeting and receive a busy signal, please try an alternative dial-in number. Included below is a list of US toll-based dial-in numbers that you can select from:.

You must have a Licensed account to request this add-on. Q: Do all meeting participants need to have Premium Audio to access the toll-free numbers? A: No, only the host needs Premium Audio. How do i add licenses to my zoom account Does Premium Audio need to be enabled for every meeting Детальнее на этой странице how do i add licenses to my zoom account A: No, Premium How do i add licenses to my zoom account can be configured to be included on a meeting-by-meeting basis.

It этим how to increase font size on a computer отличная also be configured to be included for all future meetings. For more details, refer to the Premium Audio Settings page. Zoom has replaced Adobe Connect. Q: How do I dial toll free? This feature can be added at additional cost through the IT Service Catalog.

A: No, there is no associated cost. Where is their record? Q: How do I install the desktop client? A: See our desktop client setup guide. Q: Where can I find Johns Hopkins virtual backgrounds? A: Under the U. A: No. This is prohibited without written consent from the patient. Q: Does enabling Join Before Host allow meeting participants to start without the host actually being present?

A: Meeting participants will be able to talk, but the host is required for many meeting controls, such as screen-sharing and recording. See Join Before Host for more details. Q: Can I host concurrent meetings? A: Licensed users can host two meetings at the same time. Both meetings must be started by the original host. Q: What is an Alternative Host?

This will allow the other user to start and host the meeting in your stead. Q: What is the Scheduling Privilege? This will allow the other user to schedule meetings on your behalf. Q: Are there any recommended best practices when hosting a meeting?

A: See below for before and during meeting best practices. Q: Do I need a Licensed account to join meetings? A: Joining a meeting is free with Zoom.

Q: Do users joining a meeting need to download the Zoom client? A: While we recommend using the desktop client for the best in-meeting experience, it is not required to join a meeting as you can join directly from a browser.

Q: Is Live Transcription free? At this time, Live Transcription is not available подробнее на этой странице Breakout Rooms.

Can I edit this? A: Yes. If you save a copy of the transcript, you can edit the. What does this how do i add licenses to my zoom account Q: How do I log into the desktop client? A: Please see Zoom Desktop Client for instructions on logging in. Q: How do I log into the mobile app? A: Please see Zoom Mobile Application for instructions on logging in.

Q: If how do i add licenses to my zoom account instructors shares a PowerPoint slide show which how do i add licenses to my zoom account be full screenis the zoom toolbar still accessible or would the instructor have to exit out of the slideshow to access the toolbar? Q: When I schedule a meeting it makes an arbitrary meeting name. How do I get it to reflect my customized link? A: The customized meeting link only applies to your personal meeting room or PMI. If you want to schedule a meeting that uses your PMI, then you can use the personalized meeting link.

You may want to review the previous link and also this link for other options when scheduling a meeting. You may see a message if you try to sign in to Zoom before joining the meeting.

A: No, panelists can be invited to participate in the webinar using only their name and an email address, a Zoom account is not required. Q: If I assign an alternative host to my webinar, do they need to have the webinar license add-on as well? A: No, alternative hosts do NOT need to have the webinar license to be assigned. However, they will need to be Licensed user cannot assign Basic users.

Q: Is it possible to allow a participant non-panelist or attendee to speak? Q: If my webinar is going to run over the scheduled time, will it end automatically? A: No, your webinar will remain active and in-session until you end it. The time and duration is more for scheduling purposes. Q: If I need to upgrade to a larger size webinar license to accommodate more attendees and I already have a webinar scheduled with confirmed registrations, do I need детальнее на этой странице cancel and create a new webinar?

A: No, do not cancel the webinar. Please contact zoom jhu. Q: Can panelists use the Virtual Background feature? However, they must have either the desktop client or mobile app installed to select a background.

A: No, attendees are kept anonymous. Q: How long will my recordings be saved in the Cloud? A: Cloud Recordings are automatically deleted after days. You will need to how do i add licenses to my zoom account them locally before they are automatically deleted if you wish to retain a copy.

Zoom will send you посетить страницу reminder email before the deletion occurs. Q: Can a meeting be recorded without the how do i add licenses to my zoom account A: By default, only the host can initiate a Local Recording. If another participant would like to record, the host will need to provide permission to that participant during the meeting. The host will need to join the meeting to give the other participant recording permission, or set the participant up as an Alternative Host.

 
 

– Zoom FAQ for Faculty and Staff – [email protected] University Information Systems

 

Roughly half of physicians and providers in the U. Conducting virtual video visits has helped many of these providers drive revenue and stay afloat. With experts predicting that telehealth is here to stay post-pandemic, small providers need to adapt their operations and ensure that their chosen video communications platforms enable compliance with the Health Insurance Portability and Accountability Act HIPAA.

Here are just a few ways our new BAA process and healthcare license can benefit your small practice:. An automated BAA process helps administrators of small practices self-serve and set up their providers and staff with Zoom quickly and efficiently. Zoom Phone makes sense for small healthcare organizations because of its affordability and ease of use, and as a cloud-based phone system, it offers tons of enterprise features like call recording, call flip, call queues, and outbound caller ID management.

Data is protected with AES encryption and you can also control meeting privacy and security with Waiting Rooms, required passcodes, and locked room functionality.

By accepting a BAA, you can manage phone, video communications, and chat on one platform. This unified communications approach makes it easier for practices without dedicated IT staff to provision and manage licenses on a single dashboard. At Zoom, we believe solo and small practices should have access to the same innovative, high-quality telehealth platform and communications solutions as the largest health systems and centers of excellence.

 

Zoom: Video Conferencing | Purdue University

 

A: See below for before and during meeting best practices. Q: Do I need a Licensed account to join meetings? A: Joining a meeting is free with Zoom. Q: Do users joining a meeting need to download the Zoom client? A: While we recommend using the desktop client for the best in-meeting experience, it is not required to join a meeting as you can join directly from a browser.

Q: Is Live Transcription free? At this time, Live Transcription is not available for Breakout Rooms. Can I edit this? A: Yes. If you save a copy of the transcript, you can edit the. What does this mean? Q: How do I log into the desktop client? A: Please see Zoom Desktop Client for instructions on logging in. Q: How do I log into the mobile app? A: Please see Zoom Mobile Application for instructions on logging in.

Q: If an instructors shares a PowerPoint slide show which would be full screen , is the zoom toolbar still accessible or would the instructor have to exit out of the slideshow to access the toolbar? Q: When I schedule a meeting it makes an arbitrary meeting name.

How do I get it to reflect my customized link? A: The customized meeting link only applies to your personal meeting room or PMI. If you want to schedule a meeting that uses your PMI, then you can use the personalized meeting link. You may want to review the previous link and also this link for other options when scheduling a meeting. You may see a message if you try to sign in to Zoom before joining the meeting.

A: No, panelists can be invited to participate in the webinar using only their name and an email address, a Zoom account is not required. Q: If I assign an alternative host to my webinar, do they need to have the webinar license add-on as well? A: No, alternative hosts do NOT need to have the webinar license to be assigned.

However, they will need to be Licensed user cannot assign Basic users. Q: Is it possible to allow a participant non-panelist or attendee to speak? Q: If my webinar is going to run over the scheduled time, will it end automatically? A: No, your webinar will remain active and in-session until you end it. The time and duration is more for scheduling purposes.

Q: If I need to upgrade to a larger size webinar license to accommodate more attendees and I already have a webinar scheduled with confirmed registrations, do I need to cancel and create a new webinar? A: No, do not cancel the webinar.

Please contact zoom jhu. Q: Can panelists use the Virtual Background feature? However, they must have either the desktop client or mobile app installed to select a background. A: No, attendees are kept anonymous.

Q: How long will my recordings be saved in the Cloud? A: Cloud Recordings are automatically deleted after days. When would you want to host a Large Meeting over a Webinar? A Large Meeting is recommended when you want to provide your participants with a more collaborative and collective virtual experience, allowing them to interact with not only the hosts, but also other participants.

Video Breakout Rooms also make Large Meetings ideal for teaching and training. For more on Webinars, please see our Webinar Page. For Large Meeting pricing, see our product page in ServiceNow. You can find most of these features by clicking Manage Participants at the bottom of your Zoom meeting window:.

There are multiple roles available for a Large Meeting : host, co-host, alternative host, and participant. The role that you have in the Large Meeting will be designated by the host. The host is the user that scheduled the meeting. They have full permissions to manage the meeting. There can only be one host of a meeting. Co-Hosts share most of the controls that hosts have, allowing the co-host to manage the administrative side of the meeting, such as managing participants.

The host must assign a co-host during the meeting. Co-hosts cannot start a meeting. If a host needs someone else to start the meeting, they can assign an alternative host. Alternative hosts share the same controls as co-hosts, but can also start the meeting.

When in the meeting, the host must Enable Auto-Transcription by using the Meeting Toolbar on the bottom of the screen: Users will then see Live Captions on the screen during the meeting, and can enable full, live transcript on the right side of the meeting screen. How can I prevent my meeting room from being hijacked? Put the link to your meeting in materials only accessible to your intended attendees. Enable the Waiting Room feature.

The Waiting room allows you, as the host or co-host, to allow people into your meeting. When attendees first join your meeting, they are placed in a virtual waiting room. The host and co-host see those users waiting and can then let each person in individually, or can allow everyone in who is waiting. Note: This setting will be enabled by default for all Zoom meetings starting on March 31, It can be disabled, but you should only do so if you are confident that your meeting has been secured via other methods.

While that password can easily be used by anyone who has access to it — meaning, it is not unique to each user and can be shared freely — it does create a speed bump for bad actors just looking for an open door. Control your screen! Do not allow your attendees to share their screen without first asking your permission. By limiting this access, if someone were to join your meeting, they would be unable to share any inappropriate materials to your other attendees. Kick them out!

Make sure that you are familiar with the participant controls. That way, if a user joins unexpectedly, you know how to remove them. Mute all attendees.

You can mute all attendees, and not allow them to unmute themselves. You can not only mute and un-mute everyone, but you can also prevent attendees from un-muting themselves.

If everyone you expect in your meeting has arrived, you can lock the meeting to all additional attendees. This will prevent anyone, even if they have the meeting link and password, from joining.

Where do my meetings “go”? Are the routed through other countries? How do I remove someone from my meeting? How can I arrange a Zoom meeting for another person? Join the meeting, and then transfer the host role to another user. You may then stay in that meeting, or leave, and the meeting will continue as planned.

This involves adding them in User Management, and then adding them as an alternate host. What equipment is needed for Zoom? Depending on how you wish to connect to the meeting, you will need some combination of the following: Computer with Internet connection Microphone Webcam — See this guide on Webcam recommendations Telephone Mobile Device The Zoom app is available through Apple iTunes and the Google Play Store.

Can I use a virtual background in a Zoom meeting? If the toolbar is hidden, move your mouse to the bottom of the meeting screen, or press the ALT key. Select Choose Virtual Background From this window, you can select an image to appear behind you.

This image can be a still image or short movie. You can select from the pre-loaded options, or upload your own file. How do I allow non-hosts to share their screen? What is a waiting room and how do I use it?

To toggle the waiting room feature for your account: Sign in to the Zoom web portal. In the navigation menu, click Account Management then Settings.

On the Meeting tab, navigate to the Waiting Room option under In-Meeting Advanced and change the setting to enabled or disabled.

Select who you want to admit to the waiting room. All participants: All participants joining your meeting will be admitted to the waiting room. Guest participants only: Only participants who are not on your Zoom account or are not logged in will be admitted to the waiting room. If not logged in, they will have an option to log in. Note: If Guest participants only is enabled, you can also enable the option to allow internal participants users on the account , to admit guests from the waiting room if the host is not in the meeting.

To toggle the option per meeting: Sign in to the Zoom web portal. Click Meetings. Click the Personal Meeting Room tab. Click Edit this Meeting. Click Save. Click Admit All to allow all users in the waiting room to join the meeting. Then select Put in Waiting Room. What if my conference room or computer does not have all the equipment Please contact your local IT Support team for information on acquiring the necessary equipment to use Zoom in rooms on campus, or in your home office.

When should I use a personal meeting room instead of a scheduled meeting room? Can I host concurrent meetings? How many participants can attend my meeting? Where do I access my saved recordings? Where should I save my recordings? I was an administrator for a group of licenses owned by my group. Can I still have that role? What cloud recording options to I have? How long do recordings stay available?

 
 

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